Privacy Policy
At Krupa Investment, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
Introduction
This Privacy Policy outlines how Krupa Investment collects, uses, stores, and protects your personal information. We are committed to transparency and compliance with data protection laws, including GDPR.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
Data Collection
What information we collect and why
Information We Collect
Personal Details
- Name, date of birth, contact information
- Government ID (PAN, Aadhaar) for KYC
- Bank account and financial information
Usage Data
- IP address and device information
- Browser type and usage patterns
- Cookies and tracking data
How We Use Your Information
Purpose and legal basis for data processing
Service Delivery & Account Management
To provide investment advisory, manage portfolios, process transactions, and verify your identity.
Legal Compliance
To comply with KYC requirements, anti-money laundering laws, tax regulations, and regulatory obligations.
Communication & Security
To send important updates, prevent fraud, and improve our services based on your preferences.
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Storage & Retention
How we store and protect your information
Secure Storage
Data encrypted in transit (TLS 1.2+) and at rest (AES-256) on secure cloud infrastructure with regular backups.
Retention Period
Active data retained during relationship; transactional records kept for 7 years as required by financial regulations.
Data Security
Our commitment to protecting your information
We implement industry-standard security measures including firewalls, encryption, secure coding practices, regular security audits, and 24/7 monitoring to protect your data from unauthorized access.
Your Security Role
Strong Passwords
Use unique, complex passwords and never share credentials.
Verify Communications
Be cautious of phishing. Verify authenticity before sharing info.
Report Suspicious Activity
Contact us immediately at info.krupainvestment@gmail.com if you notice unauthorized access.
Your Privacy Rights
Understanding your data protection rights
Right to Access
Request copies of your personal data we hold.
Right to Rectification
Request correction of inaccurate information.
Right to Erasure
Request deletion of your data (subject to legal requirements).
Right to Data Portability
Receive your data in machine-readable format.
Right to Object
Object to processing based on legitimate interests.
Right to Withdraw Consent
Withdraw consent at any time for optional processing.
How to Exercise Your Rights
Contact us at info.krupainvestment@gmail.com to exercise any of these rights. We respond within 30 days.
Third-Party Data Sharing
Understanding when and how we share your information
We share your personal information with third parties only in specific circumstances:
We Never Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes. All third parties are bound by data protection agreements.
Contact Us for Privacy Concerns
We're here to address your privacy questions and concerns
For questions or concerns about this Privacy Policy, please contact us:
Privacy Inquiries
For privacy inquiries, data requests, or complaints
Security Issues
For urgent security concerns or suspected breaches
Response Times
We respond to privacy inquiries within 30 days. Security incidents receive immediate attention.
GDPR Compliance
Meeting European data protection standards for international clients
We extend GDPR-level protections to all clients, ensuring transparent, lawful, and secure data processing based on contract, legal obligation, legitimate interests, or consent.
EU Resident Rights
EU residents have enhanced rights including data portability, protection from automated decision-making, and the right to lodge complaints with local Data Protection Authorities.
GDPR Protection for All
We provide the same high standard of data protection to all clients worldwide, regardless of location. International data transfers use Standard Contractual Clauses to maintain GDPR-level protection.
Policy Updates & Changes
How we communicate changes to this privacy policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Material changes will be communicated via email 30 days in advance. Minor updates will be reflected on this page with an updated "Last Updated" date.
Effective Date: January 1, 2025
By continuing to use our services, you acknowledge and accept this Privacy Policy. Previous versions are available upon request at info.krupainvestment@gmail.com.